Refund Policy

We offer a 2-day exchange policy, allowing you to request an exchange within 2 days of receiving your item.

To initiate a return, please contact us at +92342 5015160. If your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

Items can only be returned or exchanged if they are found to be damaged.

For any further inquiries regarding returns, feel free to reach out to us at +92342 5015160.

Damages and Issues:

Upon receiving your order, please inspect the items immediately. If you discover any defects, damages, or receive the wrong item, please contact us promptly so that we can address the issue and rectify it accordingly.

Exceptions / Non-Returnable Items:

Certain items are not eligible for return, including perishable goods (such as food, flowers, or plants), custom products (such as personalized items), and personal care goods (such as beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have any concerns about the eligibility of your item for return, please get in touch with us.

Exchanges:

To expedite the process and ensure you receive the desired item, we recommend returning the item you have and placing a new order for the replacement. Once your return is accepted, you can proceed with the purchase of the new item separately.

Refunds:

Upon receiving and inspecting your return, we will notify you of the approval status for a refund. If approved, the refund will be processed automatically to your original payment method. Please note that the processing time for refunds may vary depending on your bank or credit card company.

For Tohfa By Abdul Rahim